Privacy policy

Cloudservify (“we”, “us”) respects your privacy. This policy explains how we handle personal data when you visit cloudservify.digital or contact us.

Who we are

Cloudservify operates from Cheung Tat Centre, Chai Wan, Hong Kong. Contact: audits@cloudservify.digital, +852 2896 0242.

Data we collect

When you submit an enquiry we collect your name, email address, service interest, and message content. Server logs may record IP address, browser type, and pages visited. If you accept optional cookies, we may collect aggregated usage statistics as described in our cookie policy.

How we use data

We use enquiry data to respond to your request, prepare proposals, and manage engagements. We use technical logs to operate and secure the site. We do not sell personal data.

Legal bases

Where applicable, we process data to take steps at your request before a contract, to pursue legitimate interests in operating our practice, and to meet legal obligations.

Retention

Enquiry records are kept for up to 24 months unless a longer period is required for an active engagement, dispute, or legal duty. Logs are retained for a shorter operational period.

Sharing

We may share data with service providers who host email or infrastructure under confidentiality obligations, or when required by law. Engagement work may involve sharing necessary client information with named subcontractors only with your agreement in the statement of work.

International transfers

Data may be processed in Hong Kong and in other jurisdictions where our service providers operate. We take reasonable steps to protect data in transit and at rest.

Your rights

Subject to Hong Kong law, you may request access, correction, or deletion of personal data we hold about you. Contact us using the details above. You may also lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong.

Children

This site is intended for business users. We do not knowingly collect data from children.

Changes

We may update this policy and will revise the date above when we do.